If Sandra Bullock is known for being Miss Congeniality, Microsoft Word should be dubbed Mr Versatility.

It is such a popular application yet its full potential is rarely explored by users. It really is a workhorse filled with wonders. Just think about what it can help the modern VA, PA and EA with.

1. Letters

Word allows you to create a complete range of letters, formal and informal, in any style or format with ease.

2. Mailings

When linked with Mail Merge, Word helps you get letters out to multiple recipients in a timely and time-saving way. Such a powerful combination for the busy assistant.

3. Reports

In business, writing, editing and polishing reports are among the most common tasks people may have to do. Whether it’s for a one-pager or dozens of pages, this is the Microsoft application everybody turns to.

4. Checklists

Checklists are very popular, as they can help with efficiency, being organised and ensuring everything gets completed. The versatility of Word makes it simple to create lists and tick that task off your ‘to do’.

5. Summaries

You may be asked to take a document and create a summary of the key points. Word is perfect for this job. You can highlight text, pull out great lines and set it out in a logical order.

Instead of working on one document, you may prefer to have two Word documents open, side by side. One has the original content for reference, the other is blank, ready for you to create the summary. Work whichever way is best for you.

6. Newsletters

Weekly bulletins, monthly news and regular updates can be shared via a newsletter. You might be asked to put together one for the organisation you work for, or you could create one for your own business. It helps keep you connected with your audience.

7. Fillable Forms

Judging by the comments and questions I see in various online communities, this is one of the tasks that professional assistants get asked to do the most.

In fact, there were so many people wanting to know how to create fillable forms in Word that I made it a priority to design an online training course for them.

8. Flyers and Posters

When traditional direct mail was all the fashion, creating flyers and posters would have been a very popular use of Word’s design versatility. And they still have value today. Leaflets are still widely used so it pays to know how to put them together.

9. Brochures and Catalogues

So much of marketing today is digital but that’s by the by. Whether you’re putting together a physical publication or an online one, the approach is the same. Showcasing products and services in their best light remains an important task in business.

10. eBooks, eGuides and Lead Magnets

The rise of digital marketing has led to a growth in demand and deployment of digital publications and products. For some assistants, this has become a niche market where they can show off their specialist expertise at putting things together.

Know how to do this well and there’s a potential goldmine out there. Digital is NOT going away and demand is only going to be on the rise. If your creative versatility is a little bit rusty, you may find my Creating E-books and Lead Magnets online course just the ticket.

11. White Papers

There appears to be a resurgence in the popularity of white papers. It may be to do with the perceived value of thought leaders. Organisations and bosses are keen to promote their brand, tell the world what they stand for and share their ideas.

12. Manifestos

Similar in a way to a white paper, a manifesto is another form of branding or statement for an organisation. It captures the essence of a company – which may include its vision, mission and values – and can form the foundation for subsequent marketing and sales.

13. Articles

As with reports, Word is very much at home as a tool for creating articles. With its agile versatility, you can create template styles for different documents, use building blocks for frequently used elements and deliver a piece to suit any size or situation.

14. Blogs and Posts

Social Media is part of the marketing activity for most businesses. Write, batch and collate in Word, then drop into the scheduling tool of your choice. Simple!

15. Emails and Email Sequences

If you’re only writing one email, you might just use Outlook. If you have a series to put together, such as for onboarding a new client or a nurture sequence for a marketing campaign, you can type each message into a single Word document. When required, copy and paste each one into your mailing system.

16. Web Pages

Marketing typically involves having a website and running campaigns. The words for all that digital stuff usually get typed in Word and then transferred to the tech side.

17. Academic Papers

Word has neat features for creating and publishing long, complex and research-based papers. These include style and formatting, table of contents, bookmarks, references and footnotes.

18. Quotations

Have you noticed how so many books, guides and articles today include quotations, to support the chapter or topic? Having a Word document to store a list of great, inspiring and thought-provoking quotes saves search time when ready to write.

19. Applications and CVs

The versatility of Word allows it to serve all parties. Use it to create an application form, whether a paper version or online interactive. Use it to put together an impressive CV for prospective employers.

20. Notes and Memos

Jotting down notes on sticky notes or bits of paper is a messy way of doing things. Word can act as your online notepad and keep ideas or threads together, for ease of organisation and search.

21. Drafts

For iterative work, you can create different versions of the same document. Simply label them V1.0, V1.1, V1.2, etc, or V1, V2, V3 if you prefer. Everyone can see how the document has evolved.

22. Brand Building

If you work for an organisation it will probably have a brand look and feel. If you have a range of clients, they’re going to want things done in their own house style. Word lets you create different style sets, insert logos and signature lines with ease.

23. Presentations

People usually think first of PowerPoint when it comes to presentations. But many do not know that there’s a lovely trick for creating the text in Word and converting that into presentation slides in PowerPoint.

24. Proposals and Invoices

The ying and yang of business finance is covered in one application. Create branded proposals and produce smartly designed invoices for that professional touch.

25. Tables, Charts and Diagrams

Word’s versatility is demonstrated by its ability to handle a wide range of visuals. Incorporate classic or trendy tables, charts and diagrams to support the document data and text. It helps the reader to view, understand and analyse the information.

26. Mind Maps

Ideal for planning, brainstorming, organising and sharing, dazzling Mind Maps can be created in just a few clicks.

27. Editing

And let’s not forget, Microsoft Word is a powerful editing tool. Creating, revising and publishing documents made simple.

And there you have 27 wonders of Word. The list is not exhaustive. I’m sure you can think of other things it can do. What do you use it for most?

The session was well structured and the explanation was very clear. It was amazing how Shelley managed to squeeze so much info in just one hour and a half! Colin’s support and contributions were also very valuable, and so were “Virtual Veronica”‘s. Thank you for a most interesting and useful training session at the Miss Jones Virtual Summit!

Laura Carizzo- Royal Norwegian Embassy in Argentina

I haven’t used PowerPoint in 20 years, this has really boosted my confidence.

Lyn Parker

Course is packed with so much valuable information in a easy-to-understand and follow language, even for a complete beginner. I can respect the fact that sometimes it’s very hard for an expert to break the information down to basics. but Shelley has done it brilliantly. I was sure that I knew quite a bit but Shelley has proven me wrong even at the very beginning of the basics of PowerPoint. Lessons are short and precise which allowed me to easily transfer the new skill into practice without being overwhelmed and to carry on adding on more with each lesson. I had so many ‘Aha!’ moments and for most of them I couldn’t believe I used to pay graphic designer to do it for me, now, thanks to Shelley, I am looking forward to creating, designing, converting my presentations all by myself!

Iva Freeman – Vertex Human Capital

Shelley was very thorough and knew a lot of tip’s for using Teams, thank you 🙂

James O’Connor – Cavannah Homes

Very informative, constantly getting everyone in the meeting involved, loved every bit of it!

Dylan Teal Hopkins – Cavannah Homes
Fantastic and informative training and great to see all of the exciting functions with Microsoft Teams.
Laura Rigby – The Apprenticeship College
Shelley was really clear in her teaching and went at a pace that was helpful to us. We covered all we needed to know to get us started, as a small team, using MS Teams. She was also very helpful in the run up to the session, with check in calls and ensuring our platform was set up correctly. I would highly recommend Shelley to anyone wanting to learn to navigate their way around MS Teams.
Leigh Dowling – Innuous

Microsoft Teams One to One Training Session

Shelley was approachable, easy to work with, and agile with answering questions to apply the session to my specific needs

Melissa Marshall – Present Your Science

A course on Outlook had been on the top of my list when Shelley asked VA’s what they wanted to learn.

It was a real case of ‘so that’s how you do it’ or ‘I never knew that’. I have to say that I learnt so many great tips it has definitely improved the way I work in Outlook and my inbox is looking colourful and organised and I can’t wait to share this knowledge with my clients.

Jacqueline Leake – JLeake VA Services – Outlook

A great course with lots of examples and step by step instructions. I can now confidently create infographics and as a bonus, I learnt a lot of new PowerPoint functionality that will enhance all my PowerPoint work and save me so much time.

Jessica Bailey – Integral Resource

I really like Shelley’s courses. She has a clear and easy to follow teaching style. In ‘How to Create Fillable Forms’ I’ve learned about the functions of the Developer ribbon which will mean I’ll be able to create a bespoke Returns Form for a client who has an online shop

Freya Henderson – Virtual Office Orkney

Shelley was really clear in her teaching and went at a pace that was helpful to us. We covered all we needed to know to get us started, as a small team, using MS Teams. She was also very helpful in the run up to the session, with check in calls and ensuring our platform was set up correctly. I would highly recommend Shelley to anyone wanting to learn to navigate their way around MS Teams.

Sarah Clements – Inuous

Absolutely superb course, easy to follow and to refer back whilst putting it all into practice! I was unaware of the extent you can customise a presentation and it’s just made me want to know more – what’s next Shelley?

Denise Williams

I thought I had a pretty good grasp of Outlook until I did this course! In her videos, Shelley is clear and concise, and the language she uses is straightforward and jargon-free. Each module is broken down into manageable chunks, which helps keep your attention and means the course is easy to fit in around other commitments. I’ve created email templates and implemented rules that are already saving me time, and as all the other things I’ve learnt start to become second nature, the positive impact on my efficiency is fast becoming clear. This course has been incredibly beneficial and I would highly recommend it to anyone looking to strengthen their skills and boost productivity.

Pip Doleman VA

I thought I knew Powerpoint really well, but I wanted to specifically learn how to use Powerpoint to create better infographics, easily and quickly. Shelley explains everything in a very logical and clear way, so I understood everything the first time I heard it. The most useful thing I learnt was that Powerpoint can do so much more than I thought it could. By also using the short cuts that Shelley showed me I am much quicker than I have ever been and I thought I was already quick!

Susan Marot

Shelley Fishel of Tomorrow’s VA has a wealth of experience in Microsoft Office. I met her in person 2 years ago at the PA Show in London. I also saw her in action in a fab workshop and knew she was the whizz that everyone had told me she was. I have since bought a lifetime access to her HUB and all the courses in there are a MUST if you are a VA on a mission. The courses will give you confidence in all the Office 365 components and will catapult you to dizzy heights

Alex Hughes