You may be reading this on your smartphone.

If not, just grab it for a moment.

Tap in and take a look at all the icons on the screen. Consider all the apps you’ve got at your fingertips.

How many of the following are on there?

Facebook, Twitter, Instagram, YouTube or LinkedIn.

Microsoft Word, Excel, PowerPoint, OneDrive and Teams. Maybe the complete Office app itself.

Google Drive. Dropbox. Messenger. WhatsApp. Slack.

An app for news, weather or sport. Something for travel, like Tripadvisor or the Trainline.

Prime Video or Netflix.

You may have dozens more, depending on your needs, wants and likes.

Apps are all around us – to make life a little easier.

Apps allow us to work from our laptops, tablets, smartphones and other mobile devices, wherever we are in the world.

We’re going to be seeing more and more apps – short for applications – being made available for personal and business use.

And, if you’re using and learning about Microsoft Teams, you’ll probably already know that access to apps within the communication and collaboration tool is a huge part of the attraction.

No need to stay subscribed and spend money on software you no longer need – because Teams has an incorporated alternative.

No need to keep switching in and out of applications, to work on something and get what you want to complete tasks. All done within Teams.

No worry about complex integrations to allow you to get the software to play nicely with each other. Many apps can be brought into Teams with zero tech knowledge required – it’s more like ‘plug and play’.

If you’re a VA with clients using Microsoft Teams, you’ll want to be aware of the apps which are part of the ‘family’.

There are two reasons for this.

Firstly, if your clients are using apps in Microsoft Teams for meetings and other collaborative activity, they may expect you to be familiar with those apps as well.

Secondly, if your clients are not yet using apps, you can point them to the ones most relevant to their business and team-working ways.

You show them how to make meetings more engaging and more productive for participants.

You show them how setting up the apps in Teams allows their people to connect and collaborate before meetings, so they are better prepared and can contribute fresher and better ideas.

You show them how the integration of apps and Teams allows them to track agreed actions and keep the workflow going after meetings have ended.

Clients will value your focus.

They will appreciate your helping them with how to collaborate more effectively and efficiently, and how to save time. That demonstrates the added value you bring to them as a VA.

Microsoft Teams has a huge range of apps available to access free through its own online ‘store’.

These include Asana, Decisions, Polly, Teamflect and Microsoft Forms. Among the other app names joining the ranks are HireVue,, Phenom, Pigeonhole Live, Slido, Soapbox and xMatters.

Global use of Microsoft Teams continues to rise.

Companies and organisations are also realising Microsoft Teams can handle video meetings with or without Zoom (which is another potential saving for them).

You’ll also find professionals in the ‘helping others’ field turning to Teams as a way to deliver online talks, training, mentoring, coaching and presentations. It’s why I created a Teams course specifically for trainers, speakers and coaches.

With in-person events and training restricted, people are having to turn to the internet.

And what people are discovering is that to create the best experience for participants, they need to understand how the tech can assist with it all – the teaching, the learning, the interaction, the questions and the breakout sessions.

Know your tech.

When you know how to use Microsoft Teams properly, you can use it with complete confidence and focus on how to wow your audience.

As a VA, you have to understand that the tech, the tools, the software, are all there to make the life of you and your clients easier.

It’s advancing at a rapid pace – and being improved (based on user feedback) year on year.

You can dig your head in the sand like an obstinate ostrich – and hope it all goes away. (It won’t).

You can spend ages searching online for a training video every time you need to know how to do something in MS Office or Microsoft 365. (And hope the instructions are not out of date or that you remember how to find it all again next time you need it).


You can be more professional and focused about it.

You can take a relevant online course in Microsoft Office or gain access to the complete set, such as via my Tomorrow’s VA Hub (aka ‘The Full Monty’).

That way you have all the training you need to deliver for your clients – and attract more if you wish.

High quality training is never a cost. It’s always an investment. You can usually get a complete return with your next paying project or client. After that, it’s all extra income for you.

Know Microsoft. Know your apps. Know what the market wants from you.

It’s all part of the journey towards success.

Shelley Fishel
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The session was well structured and the explanation was very clear. It was amazing how Shelley managed to squeeze so much info in just one hour and a half! Colin’s support and contributions were also very valuable, and so were “Virtual Veronica”‘s. Thank you for a most interesting and useful training session at the Miss Jones Virtual Summit!

Laura Carizzo- Royal Norwegian Embassy in Argentina

I haven’t used PowerPoint in 20 years, this has really boosted my confidence.

Lyn Parker

Course is packed with so much valuable information in a easy-to-understand and follow language, even for a complete beginner. I can respect the fact that sometimes it’s very hard for an expert to break the information down to basics. but Shelley has done it brilliantly. I was sure that I knew quite a bit but Shelley has proven me wrong even at the very beginning of the basics of PowerPoint. Lessons are short and precise which allowed me to easily transfer the new skill into practice without being overwhelmed and to carry on adding on more with each lesson. I had so many ‘Aha!’ moments and for most of them I couldn’t believe I used to pay graphic designer to do it for me, now, thanks to Shelley, I am looking forward to creating, designing, converting my presentations all by myself!

Iva Freeman – Vertex Human Capital

Shelley was very thorough and knew a lot of tip’s for using Teams, thank you 🙂

James O’Connor – Cavannah Homes

Very informative, constantly getting everyone in the meeting involved, loved every bit of it!

Dylan Teal Hopkins – Cavannah Homes
Fantastic and informative training and great to see all of the exciting functions with Microsoft Teams.
Laura Rigby – The Apprenticeship College
Shelley was really clear in her teaching and went at a pace that was helpful to us. We covered all we needed to know to get us started, as a small team, using MS Teams. She was also very helpful in the run up to the session, with check in calls and ensuring our platform was set up correctly. I would highly recommend Shelley to anyone wanting to learn to navigate their way around MS Teams.
Leigh Dowling – Innuous

Microsoft Teams One to One Training Session

Shelley was approachable, easy to work with, and agile with answering questions to apply the session to my specific needs

Melissa Marshall – Present Your Science

A course on Outlook had been on the top of my list when Shelley asked VA’s what they wanted to learn.

It was a real case of ‘so that’s how you do it’ or ‘I never knew that’. I have to say that I learnt so many great tips it has definitely improved the way I work in Outlook and my inbox is looking colourful and organised and I can’t wait to share this knowledge with my clients.

Jacqueline Leake – JLeake VA Services – Outlook

A great course with lots of examples and step by step instructions. I can now confidently create infographics and as a bonus, I learnt a lot of new PowerPoint functionality that will enhance all my PowerPoint work and save me so much time.

Jessica Bailey – Integral Resource

I really like Shelley’s courses. She has a clear and easy to follow teaching style. In ‘How to Create Fillable Forms’ I’ve learned about the functions of the Developer ribbon which will mean I’ll be able to create a bespoke Returns Form for a client who has an online shop

Freya Henderson – Virtual Office Orkney

Shelley was really clear in her teaching and went at a pace that was helpful to us. We covered all we needed to know to get us started, as a small team, using MS Teams. She was also very helpful in the run up to the session, with check in calls and ensuring our platform was set up correctly. I would highly recommend Shelley to anyone wanting to learn to navigate their way around MS Teams.

Sarah Clements – Inuous

Absolutely superb course, easy to follow and to refer back whilst putting it all into practice! I was unaware of the extent you can customise a presentation and it’s just made me want to know more – what’s next Shelley?

Denise Williams

I thought I had a pretty good grasp of Outlook until I did this course! In her videos, Shelley is clear and concise, and the language she uses is straightforward and jargon-free. Each module is broken down into manageable chunks, which helps keep your attention and means the course is easy to fit in around other commitments. I’ve created email templates and implemented rules that are already saving me time, and as all the other things I’ve learnt start to become second nature, the positive impact on my efficiency is fast becoming clear. This course has been incredibly beneficial and I would highly recommend it to anyone looking to strengthen their skills and boost productivity.

Pip Doleman VA

I thought I knew Powerpoint really well, but I wanted to specifically learn how to use Powerpoint to create better infographics, easily and quickly. Shelley explains everything in a very logical and clear way, so I understood everything the first time I heard it. The most useful thing I learnt was that Powerpoint can do so much more than I thought it could. By also using the short cuts that Shelley showed me I am much quicker than I have ever been and I thought I was already quick!

Susan Marot

Shelley Fishel of Tomorrow’s VA has a wealth of experience in Microsoft Office. I met her in person 2 years ago at the PA Show in London. I also saw her in action in a fab workshop and knew she was the whizz that everyone had told me she was. I have since bought a lifetime access to her HUB and all the courses in there are a MUST if you are a VA on a mission. The courses will give you confidence in all the Office 365 components and will catapult you to dizzy heights

Alex Hughes