Technology is a wonderful thing. But it can create as many problems as it solves. 

That is especially the case if you’re using a mish-mash of tools to get your job done. 

There are so many bits of software and so many apps available for teams to communicate with others. The question is, are they making things efficient, productive and easy? 

Just think of all the tech you use in your work, too. Could that be simplified? 


Email remains a popular way for businesses to communicate internally and with customers. 

An organisation might use Microsoft Outlook or its own system in place. A small business owner or VA might have an email account and use one of the many email marketing service providers out there. Think Active Campaign, Mailerlite, Mailchimp, HubSpot or Aweber, for example. 

With your own account, it’s really easy for the inbox to fill up and for messages to get lost, unless you manage it as a matter of routine. 

It can also be frustrating if you’re trying to find a particular email from the past, for a piece of information or a link someone shared with you. 

It’s easier if everything is all in one place and organised. That place could be Microsoft Teams. 

Messaging and Chat 

As if email wasn’t enough on the plate, communications also come in via text message or chat.  

How many WhatsApp groups are you in? Or perhaps you’re using the Signal private messenger app, as well or as a replacement. 

Another option is to use the chat function, for private or group messaging, in Microsoft Teams. It’s another way to reduce the mish-mash. 

Project Management Tools 

When people or teams need to manage tasks, communicate and collaborate as part of a project, they will want to keep on top of that. 

It’s why we see so many different project management tools on the market. I’m sure you can add to this cursory list of contenders: Trello, Slack, Asana, Basecamp, ClickUp and Monday. 

That’s another bit of tech to learn and get used to. Something else to add to the mish-mash. 

Or you could use the PM side of the Teams platform instead. You can integrate other software with it if you wish. At least then it’s all inside one space, instead of having to keep switching in and out. 

I use Microsoft Teams to communicate with my VA, to explain what needs doing and to keep track of progress. We find it works like a dream. 

Online Meetings and Video Calls 

The rise of remote and virtual meetings has seen many people jump onto the Zoom bandwagon. 

For organisations with Microsoft Teams, the same functionality is already included with the platform. You can hold video calls, with one person or a group, direct from inside Teams. 

No need for Zoom (or to pay the subscription fee). Or Zoom can be integrated with Teams if you can’t live without it. 

Once again, Microsoft Teams offers an all-in-one solution and helps people to rid themselves of the technology mish-mash. 

Go Teams 

Avoiding a virtual Spaghetti Junction of apps, tools and tech is not the only reason to discover all that Microsoft Teams can do. 

Judging by the increased demand for my training, organisations are beginning to understand they already have a lot of communications and collaboration power at their fingertips. 

Their challenges are to get their people up to speed Microsoft Teams, trained in the essentials of the tool and understanding how to get the best out of it for their business.  

Every month I’m delivering something on the topic: presentations, webinars, online workshops, and remote training sessions, live or recorded. 

People can also get 1:1 live online training with me or contact me directly to take advantage of group training options. 

Another benefit of using Teams is that Microsoft are constantly looking to upgrade features and functions for its users. As long as people are up to date with the changes, they’ll continue to get the most out of an increasingly popular platform. 

If you can live with a technical mish-mash, that’s fine. If you find it frustrating, my recommendation is to go Teams. 

The session was well structured and the explanation was very clear. It was amazing how Shelley managed to squeeze so much info in just one hour and a half! Colin’s support and contributions were also very valuable, and so were “Virtual Veronica”‘s. Thank you for a most interesting and useful training session at the Miss Jones Virtual Summit!

Laura Carizzo- Royal Norwegian Embassy in Argentina

I haven’t used PowerPoint in 20 years, this has really boosted my confidence.

Lyn Parker

Course is packed with so much valuable information in a easy-to-understand and follow language, even for a complete beginner. I can respect the fact that sometimes it’s very hard for an expert to break the information down to basics. but Shelley has done it brilliantly. I was sure that I knew quite a bit but Shelley has proven me wrong even at the very beginning of the basics of PowerPoint. Lessons are short and precise which allowed me to easily transfer the new skill into practice without being overwhelmed and to carry on adding on more with each lesson. I had so many ‘Aha!’ moments and for most of them I couldn’t believe I used to pay graphic designer to do it for me, now, thanks to Shelley, I am looking forward to creating, designing, converting my presentations all by myself!

Iva Freeman – Vertex Human Capital

Shelley was very thorough and knew a lot of tip’s for using Teams, thank you 🙂

James O’Connor – Cavannah Homes

Very informative, constantly getting everyone in the meeting involved, loved every bit of it!

Dylan Teal Hopkins – Cavannah Homes
Fantastic and informative training and great to see all of the exciting functions with Microsoft Teams.
Laura Rigby – The Apprenticeship College
Shelley was really clear in her teaching and went at a pace that was helpful to us. We covered all we needed to know to get us started, as a small team, using MS Teams. She was also very helpful in the run up to the session, with check in calls and ensuring our platform was set up correctly. I would highly recommend Shelley to anyone wanting to learn to navigate their way around MS Teams.
Leigh Dowling – Innuous

Microsoft Teams One to One Training Session

Shelley was approachable, easy to work with, and agile with answering questions to apply the session to my specific needs

Melissa Marshall – Present Your Science

A course on Outlook had been on the top of my list when Shelley asked VA’s what they wanted to learn.

It was a real case of ‘so that’s how you do it’ or ‘I never knew that’. I have to say that I learnt so many great tips it has definitely improved the way I work in Outlook and my inbox is looking colourful and organised and I can’t wait to share this knowledge with my clients.

Jacqueline Leake – JLeake VA Services – Outlook

A great course with lots of examples and step by step instructions. I can now confidently create infographics and as a bonus, I learnt a lot of new PowerPoint functionality that will enhance all my PowerPoint work and save me so much time.

Jessica Bailey – Integral Resource

I really like Shelley’s courses. She has a clear and easy to follow teaching style. In ‘How to Create Fillable Forms’ I’ve learned about the functions of the Developer ribbon which will mean I’ll be able to create a bespoke Returns Form for a client who has an online shop

Freya Henderson – Virtual Office Orkney

Shelley was really clear in her teaching and went at a pace that was helpful to us. We covered all we needed to know to get us started, as a small team, using MS Teams. She was also very helpful in the run up to the session, with check in calls and ensuring our platform was set up correctly. I would highly recommend Shelley to anyone wanting to learn to navigate their way around MS Teams.

Sarah Clements – Inuous

Absolutely superb course, easy to follow and to refer back whilst putting it all into practice! I was unaware of the extent you can customise a presentation and it’s just made me want to know more – what’s next Shelley?

Denise Williams

I thought I had a pretty good grasp of Outlook until I did this course! In her videos, Shelley is clear and concise, and the language she uses is straightforward and jargon-free. Each module is broken down into manageable chunks, which helps keep your attention and means the course is easy to fit in around other commitments. I’ve created email templates and implemented rules that are already saving me time, and as all the other things I’ve learnt start to become second nature, the positive impact on my efficiency is fast becoming clear. This course has been incredibly beneficial and I would highly recommend it to anyone looking to strengthen their skills and boost productivity.

Pip Doleman VA

I thought I knew Powerpoint really well, but I wanted to specifically learn how to use Powerpoint to create better infographics, easily and quickly. Shelley explains everything in a very logical and clear way, so I understood everything the first time I heard it. The most useful thing I learnt was that Powerpoint can do so much more than I thought it could. By also using the short cuts that Shelley showed me I am much quicker than I have ever been and I thought I was already quick!

Susan Marot

Shelley Fishel of Tomorrow’s VA has a wealth of experience in Microsoft Office. I met her in person 2 years ago at the PA Show in London. I also saw her in action in a fab workshop and knew she was the whizz that everyone had told me she was. I have since bought a lifetime access to her HUB and all the courses in there are a MUST if you are a VA on a mission. The courses will give you confidence in all the Office 365 components and will catapult you to dizzy heights

Alex Hughes