Show Notes

Welcome Back!

Welcome back to Virtually Amazing the Podcast – episode 2!

This week we are chatting with Tristan Martin of TLMartin Ltd about all things tech.

Tristan has an IT support company and he works with VAs and totally understands their needs.

In this week’s packed episode we talk Security – all things securing your laptop and your internet use and why it is so important.

Tristan shares his top 5 tips plus a Bonus tip with us and we both learn loads.

For the app of the week we discuss Lastpass but before that Shelley talks Browsers…


06:03    Why Encrypting your laptop is so important

06:39 OH No! A data breach!

07:30 An 8 year old can hack your computer!

09:00 Why Jo got her laptop from Tristan and what to expect

12:00 We talk Internet Security and what you need to do to stay safe online.

17:00 Business or Home Versions ?

19:30 It’s just like insuring your Car

20:00  Free tools – should you use them and why Shelley gets hot under the collar

27:30 How to keep passwords secure

28:30 Password groups – rather a good idea

33:00 Why you need a Dead Mans Switch

28:30 What to think about when buying a computer

36:00  Stay with what you know – don’t run after bright shiny new objects

37:00  How much should you expect to spend? Tristan recommends….

40:00  Bonus Tip!

Our Guest - Tristan Martin

Tristan Martin of TL Martin Ltd has been running his IT company for over 17 years, all his clients coming to him from word of mouth. Having graduated with BEng (Hons) Internet Technology he went on to do a PGCE in Internet Communications Technology, he taught ICT and quickly became Deputy Head of the ICT Department.

Today, Tristan divides his time between setting up and managing safe IT systems for SMEs which include server and network installations and training staff on GDPR for IT and general IT security.

Tristan’s experience spans working with sole traders to national companies, taking over IT systems and setting up a new system for a national call handling company. Tristan is a big business networker and was nominated for the Networker of The Year Award in the Midlands Business and Community Charity Awards 2017, this nomination no doubt came about from his passion to help others.

Tristan has worked with DOS, Windows 3-10, Apple Mac and Windows Server computers as well as tablets and mobile phones, this has also included a wide variety of software applications and hardware issues. To date Tristan has yet to find a computer problem that cannot be solved.

Tristan’s philosophy of making the computers work for the individual, rather than the individual working for the computer, is both refreshing and practical, his training is informative and fun.

In the world of Tristan – the computers always say YES!

You will learn

  • Tristan’s Top 5 tips for securing your tech.

Watch on Youtube

The session was well structured and the explanation was very clear. It was amazing how Shelley managed to squeeze so much info in just one hour and a half! Colin’s support and contributions were also very valuable, and so were “Virtual Veronica”‘s. Thank you for a most interesting and useful training session at the Miss Jones Virtual Summit!

Laura Carizzo- Royal Norwegian Embassy in Argentina

I haven’t used PowerPoint in 20 years, this has really boosted my confidence.

Lyn Parker

Course is packed with so much valuable information in a easy-to-understand and follow language, even for a complete beginner. I can respect the fact that sometimes it’s very hard for an expert to break the information down to basics. but Shelley has done it brilliantly. I was sure that I knew quite a bit but Shelley has proven me wrong even at the very beginning of the basics of PowerPoint. Lessons are short and precise which allowed me to easily transfer the new skill into practice without being overwhelmed and to carry on adding on more with each lesson. I had so many ‘Aha!’ moments and for most of them I couldn’t believe I used to pay graphic designer to do it for me, now, thanks to Shelley, I am looking forward to creating, designing, converting my presentations all by myself!

Iva Freeman – Vertex Human Capital

Shelley was very thorough and knew a lot of tip’s for using Teams, thank you 🙂

James O’Connor – Cavannah Homes

Very informative, constantly getting everyone in the meeting involved, loved every bit of it!

Dylan Teal Hopkins – Cavannah Homes
Fantastic and informative training and great to see all of the exciting functions with Microsoft Teams.
Laura Rigby – The Apprenticeship College
Shelley was really clear in her teaching and went at a pace that was helpful to us. We covered all we needed to know to get us started, as a small team, using MS Teams. She was also very helpful in the run up to the session, with check in calls and ensuring our platform was set up correctly. I would highly recommend Shelley to anyone wanting to learn to navigate their way around MS Teams.
Leigh Dowling – Innuous

Microsoft Teams One to One Training Session

Shelley was approachable, easy to work with, and agile with answering questions to apply the session to my specific needs

Melissa Marshall – Present Your Science

A course on Outlook had been on the top of my list when Shelley asked VA’s what they wanted to learn.

It was a real case of ‘so that’s how you do it’ or ‘I never knew that’. I have to say that I learnt so many great tips it has definitely improved the way I work in Outlook and my inbox is looking colourful and organised and I can’t wait to share this knowledge with my clients.

Jacqueline Leake – JLeake VA Services – Outlook

A great course with lots of examples and step by step instructions. I can now confidently create infographics and as a bonus, I learnt a lot of new PowerPoint functionality that will enhance all my PowerPoint work and save me so much time.

Jessica Bailey – Integral Resource

I really like Shelley’s courses. She has a clear and easy to follow teaching style. In ‘How to Create Fillable Forms’ I’ve learned about the functions of the Developer ribbon which will mean I’ll be able to create a bespoke Returns Form for a client who has an online shop

Freya Henderson – Virtual Office Orkney

Shelley was really clear in her teaching and went at a pace that was helpful to us. We covered all we needed to know to get us started, as a small team, using MS Teams. She was also very helpful in the run up to the session, with check in calls and ensuring our platform was set up correctly. I would highly recommend Shelley to anyone wanting to learn to navigate their way around MS Teams.

Sarah Clements – Inuous

Absolutely superb course, easy to follow and to refer back whilst putting it all into practice! I was unaware of the extent you can customise a presentation and it’s just made me want to know more – what’s next Shelley?

Denise Williams

I thought I had a pretty good grasp of Outlook until I did this course! In her videos, Shelley is clear and concise, and the language she uses is straightforward and jargon-free. Each module is broken down into manageable chunks, which helps keep your attention and means the course is easy to fit in around other commitments. I’ve created email templates and implemented rules that are already saving me time, and as all the other things I’ve learnt start to become second nature, the positive impact on my efficiency is fast becoming clear. This course has been incredibly beneficial and I would highly recommend it to anyone looking to strengthen their skills and boost productivity.

Pip Doleman VA

I thought I knew Powerpoint really well, but I wanted to specifically learn how to use Powerpoint to create better infographics, easily and quickly. Shelley explains everything in a very logical and clear way, so I understood everything the first time I heard it. The most useful thing I learnt was that Powerpoint can do so much more than I thought it could. By also using the short cuts that Shelley showed me I am much quicker than I have ever been and I thought I was already quick!

Susan Marot

Shelley Fishel of Tomorrow’s VA has a wealth of experience in Microsoft Office. I met her in person 2 years ago at the PA Show in London. I also saw her in action in a fab workshop and knew she was the whizz that everyone had told me she was. I have since bought a lifetime access to her HUB and all the courses in there are a MUST if you are a VA on a mission. The courses will give you confidence in all the Office 365 components and will catapult you to dizzy heights

Alex Hughes