Show Notes

This week we are in conversation with Rachel Hands of RHVA. Rachel set up her business in 2013 supporting a variety of people and businesses including solo preneurs and a global organisations. We find out why Rachel left a busy customer service role where she oversaw a team and set up as a VA.

We also had a huge discussion on what Success looks like and means for each of us and it is different for everyone. Tune it – it’s a corker.

Our Guest – Rachel Hands

Rachel Hands of RHVA started her business in 2013. She has over 20 years’ experience in customer service and business administration management, in the engineering, manufacturing and logistics sectors.

Rachel believes that each business is unique and as a result is proud to have longstanding clients who in turn have referred RHVA to other businesses. 98% of her clients have come from other happy customers.

Alongside providing administrative support to businesses large and small, Rachel forms part of the operation’s committee for a local charity where she is Training and Schools Coordinator and a volunteer mentor for new parents receiving a diagnosis of Down’s Syndrome.

Rachel was honoured to have been awarded VA of the Year 2019 for the West Midlands, England Region and Runner Up – England VA of the Year 2019.

Married to Dave and Mum to Connor and Ella, she lives in Warwickshire but supports clients throughout the UK.

 

You Will Learn

  • There are many reasons for becoming a VA
  • That Success is individual and everyone defines it differently.

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