Show Notes

Welcome to Week 6!

This week’s guest is Joanne Hawkins of Executive VPA – Joanne has been in business since 2012 and brings a wealth of experience to the show.

This week we discuss our big Why. We also chat about working anywhere and being able to up sticks.

Uncertainty is also discussed and we find out why Jo B and Joanne H decided to jump onto the freelance ship.

Children and Grandchildren are talked about too.

[05:44 ] Meet Joanne Hawkins and find out why she set up her VA business

[07:26 ]  How the recession triggered Joanne’s thinking

[08:22 ] Are you prepared for the roller coaster?

[08:59 ] Jo Brianti always freelance and then had twins!

[10:00 ] Business evolves

[10:18 ] Fast or Slow?

[11:35]Networking – out my comfort zone says Joanne

[12:00]How hard it is to outsource – this helps her clients

[13:40] Find out how Joanne started to grow her business and started the Northern VA Conference

[14:50] Majority of VAs Joanne outsources to are known from the VA Conference or have approached Joanne to work – the relationship is key.

[15:15] Shelley asks what skills Joanne would be looking for

[17:00] Need to get along and be on the same wavelength

[18:15] Joanne mentors VAs

[19:15] All associates have a relationship with the client direct – that is very important

[21:13] Very close team who work together and help Joanne manage the business

[22:00] Accreditation – is it important?

[24:00] Everyone is unique

[26:00] Business is finding that outsourcing is possible

[26:10] Conscious Awareness

[28:00] Understand the business elements as a VA

[28:59] Joanne talks about her tips for aspiring VAs

[30:28] What is your why? What do you want to get out of running your VA business?

[31:00] Joanne’s Why

[33:20] Jo B’s Why

[35:00] Shelley’s Why

[40:00] Find out what tools we use to manage communication in our teams.

Our Guest - Joanne Hawkins

Founder of Executive VPA in 2012, Joanne Hawkins is a strong believer in building quality relationships with both Business Owners and fellow VAs.  Setting strong foundations, creating quality networks and pushing herself out of her comfort zone is why Joanne believes the business has gone from strength to strength.  

Joanne says that “Building a valued and trusted group of Associates has been key in the growth and credibility of the business, I couldn’t run my business without them, nor could I support the fantastic clients we have without our amazing team”  

A recognised trainer with the Society of Virtual Assistants, Joanne enjoys mentoring and coaching new and established VA business owners. Joanne founded the North West VA Conference in 2015, which is now the ‘go to’ event for VAs in the region and beyond.

You will learn

  • Tips on what to think about when setting up as a VA
  • To think about the business side of being a VA – it’s not just work.
  • How important your Why is.

Watch on Youtube

The session was well structured and the explanation was very clear. It was amazing how Shelley managed to squeeze so much info in just one hour and a half! Colin’s support and contributions were also very valuable, and so were “Virtual Veronica”‘s. Thank you for a most interesting and useful training session at the Miss Jones Virtual Summit!

Laura Carizzo- Royal Norwegian Embassy in Argentina

I haven’t used PowerPoint in 20 years, this has really boosted my confidence.

Lyn Parker

Course is packed with so much valuable information in a easy-to-understand and follow language, even for a complete beginner. I can respect the fact that sometimes it’s very hard for an expert to break the information down to basics. but Shelley has done it brilliantly. I was sure that I knew quite a bit but Shelley has proven me wrong even at the very beginning of the basics of PowerPoint. Lessons are short and precise which allowed me to easily transfer the new skill into practice without being overwhelmed and to carry on adding on more with each lesson. I had so many ‘Aha!’ moments and for most of them I couldn’t believe I used to pay graphic designer to do it for me, now, thanks to Shelley, I am looking forward to creating, designing, converting my presentations all by myself!

Iva Freeman – Vertex Human Capital

Shelley was very thorough and knew a lot of tip’s for using Teams, thank you 🙂

James O’Connor – Cavannah Homes

Very informative, constantly getting everyone in the meeting involved, loved every bit of it!

Dylan Teal Hopkins – Cavannah Homes
Fantastic and informative training and great to see all of the exciting functions with Microsoft Teams.
Laura Rigby – The Apprenticeship College
Shelley was really clear in her teaching and went at a pace that was helpful to us. We covered all we needed to know to get us started, as a small team, using MS Teams. She was also very helpful in the run up to the session, with check in calls and ensuring our platform was set up correctly. I would highly recommend Shelley to anyone wanting to learn to navigate their way around MS Teams.
Leigh Dowling – Innuous

Microsoft Teams One to One Training Session

Shelley was approachable, easy to work with, and agile with answering questions to apply the session to my specific needs

Melissa Marshall – Present Your Science

A course on Outlook had been on the top of my list when Shelley asked VA’s what they wanted to learn.

It was a real case of ‘so that’s how you do it’ or ‘I never knew that’. I have to say that I learnt so many great tips it has definitely improved the way I work in Outlook and my inbox is looking colourful and organised and I can’t wait to share this knowledge with my clients.

Jacqueline Leake – JLeake VA Services – Outlook

A great course with lots of examples and step by step instructions. I can now confidently create infographics and as a bonus, I learnt a lot of new PowerPoint functionality that will enhance all my PowerPoint work and save me so much time.

Jessica Bailey – Integral Resource

I really like Shelley’s courses. She has a clear and easy to follow teaching style. In ‘How to Create Fillable Forms’ I’ve learned about the functions of the Developer ribbon which will mean I’ll be able to create a bespoke Returns Form for a client who has an online shop

Freya Henderson – Virtual Office Orkney

Shelley was really clear in her teaching and went at a pace that was helpful to us. We covered all we needed to know to get us started, as a small team, using MS Teams. She was also very helpful in the run up to the session, with check in calls and ensuring our platform was set up correctly. I would highly recommend Shelley to anyone wanting to learn to navigate their way around MS Teams.

Sarah Clements – Inuous

Absolutely superb course, easy to follow and to refer back whilst putting it all into practice! I was unaware of the extent you can customise a presentation and it’s just made me want to know more – what’s next Shelley?

Denise Williams

I thought I had a pretty good grasp of Outlook until I did this course! In her videos, Shelley is clear and concise, and the language she uses is straightforward and jargon-free. Each module is broken down into manageable chunks, which helps keep your attention and means the course is easy to fit in around other commitments. I’ve created email templates and implemented rules that are already saving me time, and as all the other things I’ve learnt start to become second nature, the positive impact on my efficiency is fast becoming clear. This course has been incredibly beneficial and I would highly recommend it to anyone looking to strengthen their skills and boost productivity.

Pip Doleman VA

I thought I knew Powerpoint really well, but I wanted to specifically learn how to use Powerpoint to create better infographics, easily and quickly. Shelley explains everything in a very logical and clear way, so I understood everything the first time I heard it. The most useful thing I learnt was that Powerpoint can do so much more than I thought it could. By also using the short cuts that Shelley showed me I am much quicker than I have ever been and I thought I was already quick!

Susan Marot

Shelley Fishel of Tomorrow’s VA has a wealth of experience in Microsoft Office. I met her in person 2 years ago at the PA Show in London. I also saw her in action in a fab workshop and knew she was the whizz that everyone had told me she was. I have since bought a lifetime access to her HUB and all the courses in there are a MUST if you are a VA on a mission. The courses will give you confidence in all the Office 365 components and will catapult you to dizzy heights

Alex Hughes