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Online Courses

What is The Hub?

The Tomorrow’s VA Hub, affectionately known as ‘The Full Monty’, is the complete box set of my online courses.

All the training in Microsoft 365 applications in one place with LIFETIME access. Pay once and never pay another penny again.

You can pay in Pounds sterling, US Dollars or Australian Dollars. The Hub gives you a 40 percent saving compared to buying the courses one by one.

Do you do any discounts or bundle deals?

There are usually no discounts with my individual online courses as they already represent great value for money. Sometimes, there may be a launch promotion price with a new course.

The HUB of course is a great bundle deal as it includes all of my courses (including any new ones) and gives you a 40% reduction on buying them individually.

Can I pay in a different currency?

Yes. You can choose to pay for your course in pounds sterling, US dollars or Australian dollars for tomorrow’s VA and for Essential Office on the MSOfficeMaestro site, you can choose your currency at the checkout.

How much are your online courses?

My online course prices start from £147 for tomorrow’s VA and the individual Essential Office Courses are all priced at £395 – they are created following a different structure and contain a lot of content.

What if I can’t decide which course is best for me?

Obviously, I want you to have the course (or courses) which will help you most. If, having explored my range of courses, you’re still unsure what to go for, let me help you. Simply book a free Discovery Call and we can talk it through.

Can I see a course before I buy it?

It’s not possible to view a whole course. However, if you want to get an idea of my training style, delivery and pacing you will find ‘Preview’ videos on some of the course pages. An example can be found here.

You’re also welcome to book a free Discovery Call to discuss courses before you decide to go ahead.

What are your courses like for me, the learner?

Each course comprises a series of short step-by-step videos. You see what I see on the screen as I go through each task. Every mouse move, every click. It’s like having a trainer right by your side as you work through the stages.

Clear instruction is matched by excellent sound quality. I take you through things at a good easy pace. You can pause or rewind any time, to take notes or embed the learning.

The courses are for your learning and enjoyment. I want you to learn loads and have fun.

When you get the course it’s yours. You use it the way that works best for you. You can follow the logical order of the course structure provided – or just jump into the bit you want to start with and go for it. 

You can learn where you want, when you want. Return to the course or a specific video whenever you need a refresher.

There is also a community element to the training. With each course you can add comments or questions in the system. You can also ask to join our closed Facebook group.

Do you do courses for Mac?

Yes. My online courses have versions for Windows users and for Mac users. Simply select the right version of the course for your computer’s operating system.

What online courses do you offer?

My online courses cover you for applications in Microsoft 365, whether you use Windows or Mac. That means Word, Excel, Outlook, PowerPoint and Microsoft Teams.

The courses are task-based, designed to show you how to complete the most likely tasks a VA, EA or PA might be asked to do. Practical, step-by-step training with no waffle or padding.

Explore my range of courses or visit The Hub.

Learning Online 1:1 with Shelley

Do you offer sessions or workshops for groups?

Yes, online learning sessions or workshops can be arranged for small groups of 2 to 8 people. Book a Discovery Call to discuss your requirements.

For groups of more than 8 people, please get in touch for more information.

How long is the Online Learning Session with you?

The session is 90-minutes. Contact me to discuss so that we make sure you learn exactly what you need 😀

What do you cover during the Session?

The session or workshop is personalised to whatever you need help with. 

You can focus on one application or course. Or you can learn bits from one and bits from another. It’s all about helping you get clear and confident about using Microsoft 365. 

Expert Speaker

How do I book you as a speaker?

Please contact me to talk about your specific requirements.

Where have you spoken before?

Organisers have booked me for speaking engagements at events such as

  • The PA Show
  • ExecSecTech
  • Practically Perfect PA online summit
  • Miss Jones PA Virtual Showcase
  • Hemsley Fraser – PA and Administrator Conference
  • Office – the show for PA’s and Executive Assistants
  • European Management Assistants (EUMA) 40th Anniversary Conference in Paris
  • PA Life training day
  • IMA

What are your speaker fees?

Please contact me to talk about what you need. We can take it from there.

What types of talk can you do?

You can book me as a keynote speaker, to deliver focussed sessions or present workshops, typically of 30 to 90 minutes. In person and online.

Engaging, informative and entertaining talks and training – for events, presentations, seminars, training days, webinars and workshops

What topics can you speak about?

My talks and presentations can cover any aspect or application of Microsoft Office and Microsoft 365: Word, Excel, Outlook, PowerPoint, Teams and more.

Delivered to share practical know-how, time-saving tips and learning for audiences to take away and implement straight away. 

Expert Author – Microsoft Books by Shelley Fishel

Where can I buy your books?

You can find my training books and manuals on Bookboon

My other book is ‘Business Barista – Essential Excel Skills to Streamline Your Business’. It tells the journey of a fictitious coffee shop owner called Matt, and how he’s able to use the Microsoft application to grow his business. You can find it on Amazon.

What books have you written?

On Bookboon, you’ll see 48 books and manuals for sale. They are my ‘How to’ guides for Microsoft 365 and ‘Office’ applications – including Word, Excel, Outlook, OneNote and PowerPoint. Different publications cover different versions, eg 2013, 2016 and 2019.

I also wrote a book called ‘Business Barista – Essential Excel Skills to Streamline Your Business’. It tells the journey of a fictitious coffee shop owner called Matt, and how he’s able to use the Microsoft application to grow his business.

Virtually Amazing – The Podcast

What topics does your podcast cover?

Each episode, we share practical tips and interview a guest expert. 

Topics we have covered include setting up a VA business, GDPR, contracts, content writing, websites, coaching and training, tech security, using LinkedIn, blogging, copywriting and productivity.

Is the podcast only for VA’s?

The podcast is aimed at Virtual Assistants. If you are an Executive Assistant, PA, or someone starting or running a business on your own, you’ll also find the content really interesting and valuable.

How frequent are your episodes?

The last episode of the Podcast was on January 12th 2022. You can still listen to all the past episodes via your favourite Podcast player or via the Podcast Page on this website. currently has a new episode every week. Subscribe, follow and enjoy. 

How can I find your podcast?

Shelley’s podcast is called ‘Virtually Amazing – The Podcast for Virtual Assistants’. It is co-hosted by Jo Brianti. You can find all episodes on this website.

You can also listen to the podcast on the popular platforms, including iTunes and Spotify. 

I find Shelley’s training easy to follow and the very best thing is that you can do it all at your own pace and revisit modules if it doesn’t quite sink in the first time round! I have learned so much from her training and continue to do so! She is responsive to my questions and I learn something new with each module. I find Iam hardly ever having to Google or YouTube information now, so it really is saving me time in my work day. Time that can be better used by learning more about the business I operate in!
Thanks Shelley!

Tracey Whitehouse – Executive Assistant

I have been following Shelley on Linkedin for several years, and always loved her hints and tips. In May of this year, I had the opportunity to recommend Shelley as one of our workshop speakers at the annual HMC Heads’ PA Conference in Sheffield.

On receiving the brief Shelley quickly produced content for two IT Microsoft Skills Workshops covering nuggets from Outlook, Word and Excel. Shelley then delivered (virtually) these two fantastic workshops to over 60 PAs at our conference.

From initial enquiry to delivery Shelley is the consummate professional and it was my pleasure to have had the opportunity to engage with her.

I would have no hesitation in recommending Shelley to any individual or group.

Michaela Fletcher – Heads PA

Shelley is THE guru on all things Microsoft.

I love Outlook, use it every day, and think I have a pretty good understanding of it. But every time I attend one of her sessions I learn a lot more. Her knowledge is remarkable. And she delivers her knowledge in a really clear, engaging way.

Thanks Shelley

Kathy Soulsby

I have just spent less than an hour at one of Shelley’s presentations and my mind is truly blown! I thought I was fairly proficient in Outlook, but I had no idea it could do so much more! So many time saving tips and shortcuts to help me – I can’t wait to get stuck in and implement them all! Thank you Shelley – I would highly recommend!

Hayley Rose – Executive Assistant -Dalcour Maclaren

Shelley joined us for the annual HMC Heads’ PAs conference in May 2023, where she delivered two hands-on practical IT skills workshops for over 60 PAs in attendance. Both sessions were warmly received by all participants, and from a personal perspective it was an absolute pleasure for me to work with Shelley both offline in the extensive prep phase ahead of the sessions, and online during the day itself – sharp in subject knowledge, flexible in content delivery and everything executed with a really affable manner and “can-do” approach throughout. I would recommend her services wholeheartedly.

Gareth Johnson – Leader GRE Education

Heads PA Conference

The session was well structured and the explanation was very clear. It was amazing how Shelley managed to squeeze so much info in just one hour and a half! Colin’s support and contributions were also very valuable, and so were “Virtual Veronica”‘s. Thank you for a most interesting and useful training session at the Miss Jones Virtual Summit!

Laura Carizzo- Royal Norwegian Embassy in Argentina

I haven’t used PowerPoint in 20 years, this has really boosted my confidence.

Lyn Parker

Course is packed with so much valuable information in a easy-to-understand and follow language, even for a complete beginner. I can respect the fact that sometimes it’s very hard for an expert to break the information down to basics. but Shelley has done it brilliantly. I was sure that I knew quite a bit but Shelley has proven me wrong even at the very beginning of the basics of PowerPoint. Lessons are short and precise which allowed me to easily transfer the new skill into practice without being overwhelmed and to carry on adding on more with each lesson. I had so many ‘Aha!’ moments and for most of them I couldn’t believe I used to pay graphic designer to do it for me, now, thanks to Shelley, I am looking forward to creating, designing, converting my presentations all by myself!

Iva Freeman – Vertex Human Capital

Shelley was very thorough and knew a lot of tip’s for using Teams, thank you 🙂

James O’Connor – Cavannah Homes

Very informative, constantly getting everyone in the meeting involved, loved every bit of it!

Dylan Teal Hopkins – Cavannah Homes
Fantastic and informative training and great to see all of the exciting functions with Microsoft Teams.
Laura Rigby – The Apprenticeship College
Shelley was really clear in her teaching and went at a pace that was helpful to us. We covered all we needed to know to get us started, as a small team, using MS Teams. She was also very helpful in the run up to the session, with check in calls and ensuring our platform was set up correctly. I would highly recommend Shelley to anyone wanting to learn to navigate their way around MS Teams.
Leigh Dowling – Innuous

Microsoft Teams One to One Training Session

Shelley was approachable, easy to work with, and agile with answering questions to apply the session to my specific needs

Melissa Marshall – Present Your Science

A course on Outlook had been on the top of my list when Shelley asked VA’s what they wanted to learn. It was a real case of ‘so that’s how you do it’ or ‘I never knew that’. I have to say that I learnt so many great tips it has definitely improved the way I work in Outlook and my inbox is looking colourful and organised and I can’t wait to share this knowledge with my clients.

Jacqueline Leake – JLeake VA Services – Outlook

A great course with lots of examples and step by step instructions. I can now confidently create infographics and as a bonus, I learnt a lot of new PowerPoint functionality that will enhance all my PowerPoint work and save me so much time.

Jessica Bailey – Integral Resource

I really like Shelley’s courses. She has a clear and easy to follow teaching style. In ‘How to Create Fillable Forms’ I’ve learned about the functions of the Developer ribbon which will mean I’ll be able to create a bespoke Returns Form for a client who has an online shop

Freya Henderson – Virtual Office Orkney