You’ve completed your assignment and now you’re about to hit send, share the document or place it in an in-tray. 

But are you sure everything is right? 

It can pay to check, check and check again. Mistakes don’t look good and you want to create a good impression. 

If you’re an assistant with a team or someone else to assist you with that, you’re probably a rarity. 

Newspaper reporters have sub-editors and editors to check their work, add pictures and create the headlines. 

Filmmakers, videographers and documentary makers all have editors to piece together the action, interviews and ‘cutaway’ footage. 

An American TV series scriptwriter may have all kinds of input, from the Showrunner to writing peers in the room, to fine-tune the words until they’re as sharp as a knife. 

The professional assistant is more likely to have to check things on their own. 

Here are some ways to review your work or document. 

Brand Match 

If you have created something for your organisation, or a client, check you have the brand ‘look’ right. 

Have you used the correct brand colours? Is the logo in place and does it feature everywhere it needs to be? 

If there is style, for presentation and design, has that been followed accurately? 

Meet the House Style 

Your organisation or the client may have a particular way they want a document written. This is their house style. 

It may include rules about layout, particular words and phrases to use (or to avoid).  

Review what you’ve produced against that house style. 


This is something that’s done by publishers before a book is released, by magazines before an article is printed and by sub-editors before news stories are put out. 

It’s also what the professional assistant will do with each document they work on. 

Proofreading can cover things like formatting. If you want to get that or creating style sets mastered, I have an online course for that. 

But the three priorities in the proofreading process are spelling, grammar and accuracy. 

Microsoft Word has a built-in editor, which allows you to review documents. There are also spellcheck and grammar functions you can take advantage of. 

Having an online or physical dictionary to hand is always a wise move. And there seem to be more and more computer-based writing assistants to help with grammar. One of the more well-known examples is Grammarly

Reading Aloud 

The way most people check their work is by scanning down the text and looking for errors. 

That might help with spelling and grammar but there is a better way to review what you have written. 

And that is to read the piece out loud. 

When you do this, you get a much better sense of the structure, the tone, the pace and how the words flow. 

You’ll notice any bits where the writing sounds clunky or if a sentence is too long for comfort. 

This is a tip used by professional copywriters to improve their copy before sharing it with clients. 

It works. Try it and see for yourself. 

Let the Words Breathe 

Another copywriting tip shared with me to help assistants, is to allow extra time for writing tasks if you can. 

You may have been asked to create an E-book or lead magnet in Word, for example. Or perhaps a white paper draft or a report. 

The idea is that when you’ve finished writing you stop.  

Don’t send it straight away. Leave it to look at, either later in the day or the next day. Ideally, give it 24 hours before reviewing and proofreading. 

This is like when cooking a roast and you take the meat out of the oven. You don’t carve straight away. You leave the meat to rest a while. This improves the flavour. 

It may not always be possible to wait a day, perhaps because of deadline pressures. But even if you can leave things a couple of hours and come back with fresher eyes, that is better than nothing. 

Know Your Microsoft Applications 

Microsoft Office applications help the professional assistant to get the job done. Efficiently, accurately and productively. 

Knowing what each tool gives you to assist with reviewing and proofreading your work helps. 

If you’re unsure, take an individual online course or go all-in with a complete package, such as The Hub

Knowledge and practice lead to improved confidence. The more confident you are, the more likely you are to spot and correct errors, and to improve the quality of your work. 

Develop Your Process 

How you approach projects and tasks says a lot about how you are as a professional assistant. 

The same goes for how you review and refine your work. 

If you haven’t already, create and map out the process you use for writing and editing assignments.  

Use that process each time, to build consistency. If you find a tweak that helps, add that in as a stage. You’ll end up with a step-by-step way to tackle anything that is put your way. 

If working with clients, it’s also something that may be worth promoting as something that differentiates you from the rest of the field. 

People will love the attention to detail and would probably pay more for the likelihood of a better outcome. 

What process or tips do you use to check and double-check your work? 

I find Shelley’s training easy to follow and the very best thing is that you can do it all at your own pace and revisit modules if it doesn’t quite sink in the first time round! I have learned so much from her training and continue to do so! She is responsive to my questions and I learn something new with each module. I find Iam hardly ever having to Google or YouTube information now, so it really is saving me time in my work day. Time that can be better used by learning more about the business I operate in!
Thanks Shelley!

Tracey Whitehouse – Executive Assistant

I have been following Shelley on Linkedin for several years, and always loved her hints and tips. In May of this year, I had the opportunity to recommend Shelley as one of our workshop speakers at the annual HMC Heads’ PA Conference in Sheffield.

On receiving the brief Shelley quickly produced content for two IT Microsoft Skills Workshops covering nuggets from Outlook, Word and Excel. Shelley then delivered (virtually) these two fantastic workshops to over 60 PAs at our conference.

From initial enquiry to delivery Shelley is the consummate professional and it was my pleasure to have had the opportunity to engage with her.

I would have no hesitation in recommending Shelley to any individual or group.

Michaela Fletcher – Heads PA

Shelley is THE guru on all things Microsoft.

I love Outlook, use it every day, and think I have a pretty good understanding of it. But every time I attend one of her sessions I learn a lot more. Her knowledge is remarkable. And she delivers her knowledge in a really clear, engaging way.

Thanks Shelley

Kathy Soulsby

I have just spent less than an hour at one of Shelley’s presentations and my mind is truly blown! I thought I was fairly proficient in Outlook, but I had no idea it could do so much more! So many time saving tips and shortcuts to help me – I can’t wait to get stuck in and implement them all! Thank you Shelley – I would highly recommend!

Hayley Rose – Executive Assistant -Dalcour Maclaren

Shelley joined us for the annual HMC Heads’ PAs conference in May 2023, where she delivered two hands-on practical IT skills workshops for over 60 PAs in attendance. Both sessions were warmly received by all participants, and from a personal perspective it was an absolute pleasure for me to work with Shelley both offline in the extensive prep phase ahead of the sessions, and online during the day itself – sharp in subject knowledge, flexible in content delivery and everything executed with a really affable manner and “can-do” approach throughout. I would recommend her services wholeheartedly.

Gareth Johnson – Leader GRE Education

Heads PA Conference

The session was well structured and the explanation was very clear. It was amazing how Shelley managed to squeeze so much info in just one hour and a half! Colin’s support and contributions were also very valuable, and so were “Virtual Veronica”‘s. Thank you for a most interesting and useful training session at the Miss Jones Virtual Summit!

Laura Carizzo- Royal Norwegian Embassy in Argentina

I haven’t used PowerPoint in 20 years, this has really boosted my confidence.

Lyn Parker

Course is packed with so much valuable information in a easy-to-understand and follow language, even for a complete beginner. I can respect the fact that sometimes it’s very hard for an expert to break the information down to basics. but Shelley has done it brilliantly. I was sure that I knew quite a bit but Shelley has proven me wrong even at the very beginning of the basics of PowerPoint. Lessons are short and precise which allowed me to easily transfer the new skill into practice without being overwhelmed and to carry on adding on more with each lesson. I had so many ‘Aha!’ moments and for most of them I couldn’t believe I used to pay graphic designer to do it for me, now, thanks to Shelley, I am looking forward to creating, designing, converting my presentations all by myself!

Iva Freeman – Vertex Human Capital

Shelley was very thorough and knew a lot of tip’s for using Teams, thank you 🙂

James O’Connor – Cavannah Homes

Very informative, constantly getting everyone in the meeting involved, loved every bit of it!

Dylan Teal Hopkins – Cavannah Homes
Fantastic and informative training and great to see all of the exciting functions with Microsoft Teams.
Laura Rigby – The Apprenticeship College
Shelley was really clear in her teaching and went at a pace that was helpful to us. We covered all we needed to know to get us started, as a small team, using MS Teams. She was also very helpful in the run up to the session, with check in calls and ensuring our platform was set up correctly. I would highly recommend Shelley to anyone wanting to learn to navigate their way around MS Teams.
Leigh Dowling – Innuous

Microsoft Teams One to One Training Session

Shelley was approachable, easy to work with, and agile with answering questions to apply the session to my specific needs

Melissa Marshall – Present Your Science

A course on Outlook had been on the top of my list when Shelley asked VA’s what they wanted to learn. It was a real case of ‘so that’s how you do it’ or ‘I never knew that’. I have to say that I learnt so many great tips it has definitely improved the way I work in Outlook and my inbox is looking colourful and organised and I can’t wait to share this knowledge with my clients.

Jacqueline Leake – JLeake VA Services – Outlook

A great course with lots of examples and step by step instructions. I can now confidently create infographics and as a bonus, I learnt a lot of new PowerPoint functionality that will enhance all my PowerPoint work and save me so much time.

Jessica Bailey – Integral Resource

I really like Shelley’s courses. She has a clear and easy to follow teaching style. In ‘How to Create Fillable Forms’ I’ve learned about the functions of the Developer ribbon which will mean I’ll be able to create a bespoke Returns Form for a client who has an online shop

Freya Henderson – Virtual Office Orkney