We’ve all seen speakers who missed the mark. Sometimes they seem over the top (or monotonously flat). Sometimes they can explain things well, but the content isn’t relevant. And sometimes they seem in a world of their own.

Not with Shelley. She’ll make sure your audience learns a multitude of useful Microsoft 365 tricks. And she’ll explain everything clearly and with fun along the way. 

Shelley is a qualified trainer with 20+ years of experience, as well as an expert in Microsoft 365. That’s why they call her

‘The MS Office Maestro’

Shelley has sold over 1 million copies of her books on Word, Excel, Outlook, OneNote, and PowerPoint. They’ve also been translated into several languages.

She takes her training and her subject seriously. She is a Certified Online Learning Facilitator (COLF) and a Certified Designer of Online Learning. These qualifications are both accredited by the Learning & Performance Institute, of which she is a Fellow. Book Shelley to deliver one of her core talks or request a tailored 30-90 masterclass, to serve your audience and specific requirements.

“I just wish we’d had longer, it was all very relevant and useful information. Shelley made the session very engaging and easy to understand. Although she had minimum time she got across all the main points we wanted to cover in an easy to understand manner. The session moved at a good pace without feeling rushed. I’m now looking forward to reading the book!!”


Shelley has shared powerful presentations to UK and international audiences at events including: 

ES Tech
The PA Show
PA Forum
The PA Way

Shelley is available as a speaker for events, presentations, seminars, training days, webinars and workshops. 

For enquiries and bookings please get in touch.

Shelley Fishel’s bio

Known as The MS Office Maestro, Shelley Fishel has been a Microsoft Office/365 trainer for over 20 years, delivering training sessions for individuals and groups, as well as speaking at events. She has also written numerous books on the subject, selling over 1 million copies.

She has been described as the angel on your shoulder; helping Assistants get more done in less time and with much less frustration. Along with the live trainings, she has developed 2 watch-any-time training suites – Essential Office for The Savvy Assistant for EAs and PAs and The Tomorrows VA Hub for VAs.

Shelley is a Fellow of The Learning and Performance Institute and is a fully qualified COLF (Certified Online Learning Facilitator) as well as a CDOL (Certified Designer of Online Learning).

She has spoken at many events aimed at PAs, EAs and VAs including The PA Show, ESTech, Hemsley Fraser, PA Forum Conference, Practically Perfect PA, Miss Jones PA. Her sessions are described as engaging, educational and fun.

Praise for Shelley Fishel
Microsoft 365 Expert Speaker

“I just wish we’d had longer, it was all very relevant and useful information. Shelley made the session very engaging and easy to understand. Although she had minimum time she got across all the main points we wanted to cover in an easy to understand manner. The session moved at a good pace without feeling rushed. I’m now looking forward to reading the book!!”

From The PA Show Manchester

“The session was a great way of learning some hints and tricks that can instantly save you time on a daily basis. When you don’t always have anough time to learn and study excel, it’s great to get some easy and fast ways of using the programme to help you work more efficiently.”

Sara Fearnley

“Had an absolutely fantastic session today with Shelley Fishel on ‘Smashing Spreadsheets’ and oh my word did she aim to teach us to do just that.  It was a jam packed session of hints and tips, and for me in particular a real reminder of how fabulous and time saving Excel can be if used to its full potential!”

Tracey PatonDignity UK – Smashing Spreadsheets session for The PA Forum

“Enjoyed the Webinar session with Shelley. Choosing a selection of topics was handy rather than adding too much in to cover in one go. Shelley was good go over a section then recap to show the steps.”

Rebecca Thorn

“I really enjoyed the session with Shelley, I will definitely be using all of the tips and techniques shared.  Shelley has a lovely style of teaching, I could listen and learn from her all day!”

Linda Legget – McKesson

I find Shelley’s training easy to follow and the very best thing is that you can do it all at your own pace and revisit modules if it doesn’t quite sink in the first time round! I have learned so much from her training and continue to do so! She is responsive to my questions and I learn something new with each module. I find Iam hardly ever having to Google or YouTube information now, so it really is saving me time in my work day. Time that can be better used by learning more about the business I operate in!
Thanks Shelley!

Tracey Whitehouse – Executive Assistant

I have been following Shelley on Linkedin for several years, and always loved her hints and tips. In May of this year, I had the opportunity to recommend Shelley as one of our workshop speakers at the annual HMC Heads’ PA Conference in Sheffield.

On receiving the brief Shelley quickly produced content for two IT Microsoft Skills Workshops covering nuggets from Outlook, Word and Excel. Shelley then delivered (virtually) these two fantastic workshops to over 60 PAs at our conference.

From initial enquiry to delivery Shelley is the consummate professional and it was my pleasure to have had the opportunity to engage with her.

I would have no hesitation in recommending Shelley to any individual or group.

Michaela Fletcher – Heads PA

Shelley is THE guru on all things Microsoft.

I love Outlook, use it every day, and think I have a pretty good understanding of it. But every time I attend one of her sessions I learn a lot more. Her knowledge is remarkable. And she delivers her knowledge in a really clear, engaging way.

Thanks Shelley

Kathy Soulsby

I have just spent less than an hour at one of Shelley’s presentations and my mind is truly blown! I thought I was fairly proficient in Outlook, but I had no idea it could do so much more! So many time saving tips and shortcuts to help me – I can’t wait to get stuck in and implement them all! Thank you Shelley – I would highly recommend!

Hayley Rose – Executive Assistant -Dalcour Maclaren

Shelley joined us for the annual HMC Heads’ PAs conference in May 2023, where she delivered two hands-on practical IT skills workshops for over 60 PAs in attendance. Both sessions were warmly received by all participants, and from a personal perspective it was an absolute pleasure for me to work with Shelley both offline in the extensive prep phase ahead of the sessions, and online during the day itself – sharp in subject knowledge, flexible in content delivery and everything executed with a really affable manner and “can-do” approach throughout. I would recommend her services wholeheartedly.

Gareth Johnson – Leader GRE Education

Heads PA Conference

The session was well structured and the explanation was very clear. It was amazing how Shelley managed to squeeze so much info in just one hour and a half! Colin’s support and contributions were also very valuable, and so were “Virtual Veronica”‘s. Thank you for a most interesting and useful training session at the Miss Jones Virtual Summit!

Laura Carizzo- Royal Norwegian Embassy in Argentina

I haven’t used PowerPoint in 20 years, this has really boosted my confidence.

Lyn Parker

Course is packed with so much valuable information in a easy-to-understand and follow language, even for a complete beginner. I can respect the fact that sometimes it’s very hard for an expert to break the information down to basics. but Shelley has done it brilliantly. I was sure that I knew quite a bit but Shelley has proven me wrong even at the very beginning of the basics of PowerPoint. Lessons are short and precise which allowed me to easily transfer the new skill into practice without being overwhelmed and to carry on adding on more with each lesson. I had so many ‘Aha!’ moments and for most of them I couldn’t believe I used to pay graphic designer to do it for me, now, thanks to Shelley, I am looking forward to creating, designing, converting my presentations all by myself!

Iva Freeman – Vertex Human Capital

Shelley was very thorough and knew a lot of tip’s for using Teams, thank you 🙂

James O’Connor – Cavannah Homes

Very informative, constantly getting everyone in the meeting involved, loved every bit of it!

Dylan Teal Hopkins – Cavannah Homes
Fantastic and informative training and great to see all of the exciting functions with Microsoft Teams.
Laura Rigby – The Apprenticeship College
Shelley was really clear in her teaching and went at a pace that was helpful to us. We covered all we needed to know to get us started, as a small team, using MS Teams. She was also very helpful in the run up to the session, with check in calls and ensuring our platform was set up correctly. I would highly recommend Shelley to anyone wanting to learn to navigate their way around MS Teams.
Leigh Dowling – Innuous

Microsoft Teams One to One Training Session

Shelley was approachable, easy to work with, and agile with answering questions to apply the session to my specific needs

Melissa Marshall – Present Your Science

A course on Outlook had been on the top of my list when Shelley asked VA’s what they wanted to learn. It was a real case of ‘so that’s how you do it’ or ‘I never knew that’. I have to say that I learnt so many great tips it has definitely improved the way I work in Outlook and my inbox is looking colourful and organised and I can’t wait to share this knowledge with my clients.

Jacqueline Leake – JLeake VA Services – Outlook

A great course with lots of examples and step by step instructions. I can now confidently create infographics and as a bonus, I learnt a lot of new PowerPoint functionality that will enhance all my PowerPoint work and save me so much time.

Jessica Bailey – Integral Resource

I really like Shelley’s courses. She has a clear and easy to follow teaching style. In ‘How to Create Fillable Forms’ I’ve learned about the functions of the Developer ribbon which will mean I’ll be able to create a bespoke Returns Form for a client who has an online shop

Freya Henderson – Virtual Office Orkney