New Posts now at the top of the channel

Microsoft changed the way posts are added to channels a little while ago and so long as your IT Support team have enabled updates you will now have the “new” Channel Experience.

It means that the newest conversations are always at the top of the channel rather than at the bottom, so you no longer have to scroll to the bottom of the Posts list to find the latest one.

Microsoft Teams New Channel Experience

When you start a new post, it is now at the top of the Posts section – which is quite handy.

Give your post a title.

When you start a new post, you are encouraged to add a title, then jump into the body to write your message.  

New post in a Teams Channel

The formatting toolbar is now front and center so that you can apply the formatting you need without having to expand the icon 😊

To add a table to your post, click on the three dots at the far right of the formatting toolbar and choose what you want to do,

More options to add to your post.

Make an Announcement

What if you need to make an announcement not just a post. You want what you say to be seen straight away and to stand out from the rest of the posts.

Turn the post into an Announcement. The location to do this has now moved to the bottom of the post next to the Post Button.

Turn your post into an announcement.

Anatomy of an Announcement

When you change your post type to Announcement you post gets a new Heading which has a blue background. Whatever you type here will be large font and you can add emojis as I have in this screenshot. Click on the slider to change the background colour to one of those on offer.

Announcement with blue background and colour picker

You have a Header then a Title and then the post.

You can also add extras to your post by clicking on the icons at the bottom. Attachments, emojis, sticker, video in Microsoft Stream, gather updates (you will need to set this up) give praise or add more apps.


When you add an attachment to a post you are asked where it is coming from – cloud files or this device. Make your choice and then choose the file you wish to attach.

Add an attachment to your post

 Once you have chosen the file, it will upload into the post.

File uploading

Click Post and you will see a link in the post itself. Click on the link and the file will open inside the Teams window – or you can open it online.

Where are attachments stored?

The attachments are stored in the Files section of the channel. You can always get to them from there.

Attachments are stored in Files in the Channel

Want to learn more?

Did you know that one of the things I offer is training on How to Use Microsoft Teams whilst using Microsoft Teams. This is a great way to get your people up to speed with Microsoft Teams. Training is delivered for groups of up to 8 participants so that the session stays interactive.

We have a chat to determine what the learning needs are and then I create a plan.

To book an exploratory call with me, go to Book time with Shelley Fishel: Let’s Chat and book a time to chat. We will have your teams using Microsoft Teams in no time. If you don’t see an available time slot, drop me an email to and we will find a time to suit 🕝

I find Shelley’s training easy to follow and the very best thing is that you can do it all at your own pace and revisit modules if it doesn’t quite sink in the first time round! I have learned so much from her training and continue to do so! She is responsive to my questions and I learn something new with each module. I find Iam hardly ever having to Google or YouTube information now, so it really is saving me time in my work day. Time that can be better used by learning more about the business I operate in!
Thanks Shelley!

Tracey Whitehouse – Executive Assistant

I have been following Shelley on Linkedin for several years, and always loved her hints and tips. In May of this year, I had the opportunity to recommend Shelley as one of our workshop speakers at the annual HMC Heads’ PA Conference in Sheffield.

On receiving the brief Shelley quickly produced content for two IT Microsoft Skills Workshops covering nuggets from Outlook, Word and Excel. Shelley then delivered (virtually) these two fantastic workshops to over 60 PAs at our conference.

From initial enquiry to delivery Shelley is the consummate professional and it was my pleasure to have had the opportunity to engage with her.

I would have no hesitation in recommending Shelley to any individual or group.

Michaela Fletcher – Heads PA

Shelley is THE guru on all things Microsoft.

I love Outlook, use it every day, and think I have a pretty good understanding of it. But every time I attend one of her sessions I learn a lot more. Her knowledge is remarkable. And she delivers her knowledge in a really clear, engaging way.

Thanks Shelley

Kathy Soulsby

I have just spent less than an hour at one of Shelley’s presentations and my mind is truly blown! I thought I was fairly proficient in Outlook, but I had no idea it could do so much more! So many time saving tips and shortcuts to help me – I can’t wait to get stuck in and implement them all! Thank you Shelley – I would highly recommend!

Hayley Rose – Executive Assistant -Dalcour Maclaren

Shelley joined us for the annual HMC Heads’ PAs conference in May 2023, where she delivered two hands-on practical IT skills workshops for over 60 PAs in attendance. Both sessions were warmly received by all participants, and from a personal perspective it was an absolute pleasure for me to work with Shelley both offline in the extensive prep phase ahead of the sessions, and online during the day itself – sharp in subject knowledge, flexible in content delivery and everything executed with a really affable manner and “can-do” approach throughout. I would recommend her services wholeheartedly.

Gareth Johnson – Leader GRE Education

Heads PA Conference

The session was well structured and the explanation was very clear. It was amazing how Shelley managed to squeeze so much info in just one hour and a half! Colin’s support and contributions were also very valuable, and so were “Virtual Veronica”‘s. Thank you for a most interesting and useful training session at the Miss Jones Virtual Summit!

Laura Carizzo- Royal Norwegian Embassy in Argentina

I haven’t used PowerPoint in 20 years, this has really boosted my confidence.

Lyn Parker

Course is packed with so much valuable information in a easy-to-understand and follow language, even for a complete beginner. I can respect the fact that sometimes it’s very hard for an expert to break the information down to basics. but Shelley has done it brilliantly. I was sure that I knew quite a bit but Shelley has proven me wrong even at the very beginning of the basics of PowerPoint. Lessons are short and precise which allowed me to easily transfer the new skill into practice without being overwhelmed and to carry on adding on more with each lesson. I had so many ‘Aha!’ moments and for most of them I couldn’t believe I used to pay graphic designer to do it for me, now, thanks to Shelley, I am looking forward to creating, designing, converting my presentations all by myself!

Iva Freeman – Vertex Human Capital

Shelley was very thorough and knew a lot of tip’s for using Teams, thank you 🙂

James O’Connor – Cavannah Homes

Very informative, constantly getting everyone in the meeting involved, loved every bit of it!

Dylan Teal Hopkins – Cavannah Homes
Fantastic and informative training and great to see all of the exciting functions with Microsoft Teams.
Laura Rigby – The Apprenticeship College
Shelley was really clear in her teaching and went at a pace that was helpful to us. We covered all we needed to know to get us started, as a small team, using MS Teams. She was also very helpful in the run up to the session, with check in calls and ensuring our platform was set up correctly. I would highly recommend Shelley to anyone wanting to learn to navigate their way around MS Teams.
Leigh Dowling – Innuous

Microsoft Teams One to One Training Session

Shelley was approachable, easy to work with, and agile with answering questions to apply the session to my specific needs

Melissa Marshall – Present Your Science

A course on Outlook had been on the top of my list when Shelley asked VA’s what they wanted to learn. It was a real case of ‘so that’s how you do it’ or ‘I never knew that’. I have to say that I learnt so many great tips it has definitely improved the way I work in Outlook and my inbox is looking colourful and organised and I can’t wait to share this knowledge with my clients.

Jacqueline Leake – JLeake VA Services – Outlook

A great course with lots of examples and step by step instructions. I can now confidently create infographics and as a bonus, I learnt a lot of new PowerPoint functionality that will enhance all my PowerPoint work and save me so much time.

Jessica Bailey – Integral Resource

I really like Shelley’s courses. She has a clear and easy to follow teaching style. In ‘How to Create Fillable Forms’ I’ve learned about the functions of the Developer ribbon which will mean I’ll be able to create a bespoke Returns Form for a client who has an online shop

Freya Henderson – Virtual Office Orkney