In today’s episode we’re talking with SVA founder, Caroline Wylie. With a background in music and advertising, Caroline launched her virtual assistant business in December 2004. Her aim? To wear jeans to the office every day and bin her business suit!
Caroline fully embraces the virtual lifestyle and she now has a team of 20+ virtual assistants based throughout the UK. She founded the Society of Virtual Assistants in 2005, with the mission to promote best practice guidelines for virtual assistants and now has over 4000 members.
In this content-packed episode we talk to Caroline about the latest SVA Survey results which reveal industry trends over the past twelve months. We discuss the insightful and surprising results which have reflected the changes in the industry due to Covid-19; the hot topic of hourly rates and the future of the VA industry.
If you’d like a copy of the UK Virtual Assistant Survey you can purchase it here.
Our Guest - Caroline Wylie
With a background in music and advertising, Caroline honed her virtual working skills working between London and Glasgow in her business Virtually Sorted which she established in 2004.
At that point, virtual assistance in the UK was a fledgling industry, so she worked with a collection of VAs to educate the business community about virtual working which grew rapidly into the Society of Virtual Assistants. SVA established the first best practice guidance for UK virtual assistants in 2007 and also virtual assistant trainers in 2018. Each year it produces the UK VA industry’s survey, widely used by a variety of business organisations and government departments to provide insights into how VAs work. In 2020 it became a registered Community Interest Company.
Along the way Caroline has lectured at various universities in the creative industries, appeared on conference panels, conducted workshops and presented at exhibitions such as London Excel, Strathclyde Business School and The VA Conference.
In her role as founder of SVA, she judges the VA of the Year Awards and runs the UK VA Survey each year alongside still running her virtual assistant business as “the day job”.
Caroline lives in Glasgow, with her husband Craig, their two young children and her crazy Burmese cat. Her mantra remains “I must wear jeans to the office”
You will learn
Learn about the results of the Society of Virtual Assistants Survey.