As a VA you’re probably used to teleworking – or remote working from home. That has its advantages, of course. You avoid having to commute, you can be flexible with your hours and it is often a little easier to juggle family stuff.

But there’s also an unintentional downside of being a VA who works remotely – especially if you’ve been established for any length of time. Clients will expect you to be a teleworking superhero.

The Hybrid Way is Here to Stay

Companies and organisations have had the enforced experience of having their employees working remotely, away from the main office. And judging by how businesses are looking ahead, it’s never going to be the same as before.

Hybrid working is the future. Will You be a Teams Leader?

That means – at any time during the week – organisations will have some people in the office, some teleworking from home.

Managers’ original challenge was to ensure their employees had the computers and technical support they needed for remote working.  The focus now is on how they make the hybrid model work – so their teams can communicate, collaborate and innovate effectively and efficiently.

They know they have to create and nurture the ‘social’ aspect of being in the office, wherever their people are.

Many organisations have turned to, or are turning to, Microsoft Teams as the way to keep their people talking.  Most are still getting used to the platform and how it works. To them, it still feels a bit ‘new’.

But Here’s the Thing

Organisations will assume you, as a VA, are an expert in all things Microsoft – and that includes Microsoft Teams.

They will be looking to you, not just to support, but to lead.

As a VA, you may be asked to take care of tasks you may not even have thought of. Clients will be looking to you to respond with confidence.  In their minds they’ll be thinking you know Microsoft, so you must know all about Teams.

Be Prepared for Some Big Asks

You could be asked to support virtual meetings in Teams – and manage the questions and chat.  You could be asked to train people on how to use Teams.

You could be asked to source technology solutions. Solutions such as ways for applications, software and hardware to keep buildings safe, improve collaboration, monitor people flow in buildings, manage desk bookings, manage and analyse data, or provide digital signposts.

You could be asked to turn reports into clear, punchy and dazzling PowerPoint presentations – or even share your expertise in putting together sharp presentations.

You could be asked to help organise and support teams and individuals – so they make the best use of what Microsoft has to offer.

Time to Keep Ahead of the Curve

It might seem like that is a lot to ask of a VA.

But these are challenging times. Organisations are not only having to work out the best ways for their teams to work and talk. They are also keen to deliver for clients and continue to attract new prospects and customers.

With their minds focused on maintaining the business, and thriving, leaders and managers will expect all hands on deck. Not just internally but with all their outsourcing and support.

This is the perfect time to get to grips with Microsoft Teams. The more you master it, the more valuable you will be to your clients.

In the teleworking world, where hybrid is the norm, it’s also a good idea to cover all your bases with Microsoft’s tools.

Are you a wizard with Word? Do you excel at Excel? Do your PowerPoint presentations pack a sharp and colourful punch? Is your overview of Outlook up to the mark?

If not, it might be time to invest in some reliable, flexible and time-saving online training. You can take individual courses from my range or cover all bases with the complete box set, known as The Hub (and also dubbed ‘The Full Monty’).

And it’s worth doing a little research into terms like teleworking, remote working and hybrid working. You’re going to be hearing more about them in the months and years ahead.

The session was well structured and the explanation was very clear. It was amazing how Shelley managed to squeeze so much info in just one hour and a half! Colin’s support and contributions were also very valuable, and so were “Virtual Veronica”‘s. Thank you for a most interesting and useful training session at the Miss Jones Virtual Summit!

Laura Carizzo- Royal Norwegian Embassy in Argentina

I haven’t used PowerPoint in 20 years, this has really boosted my confidence.

Lyn Parker

Course is packed with so much valuable information in a easy-to-understand and follow language, even for a complete beginner. I can respect the fact that sometimes it’s very hard for an expert to break the information down to basics. but Shelley has done it brilliantly. I was sure that I knew quite a bit but Shelley has proven me wrong even at the very beginning of the basics of PowerPoint. Lessons are short and precise which allowed me to easily transfer the new skill into practice without being overwhelmed and to carry on adding on more with each lesson. I had so many ‘Aha!’ moments and for most of them I couldn’t believe I used to pay graphic designer to do it for me, now, thanks to Shelley, I am looking forward to creating, designing, converting my presentations all by myself!

Iva Freeman – Vertex Human Capital

Shelley was very thorough and knew a lot of tip’s for using Teams, thank you 🙂

James O’Connor – Cavannah Homes

Very informative, constantly getting everyone in the meeting involved, loved every bit of it!

Dylan Teal Hopkins – Cavannah Homes
Fantastic and informative training and great to see all of the exciting functions with Microsoft Teams.
Laura Rigby – The Apprenticeship College
Shelley was really clear in her teaching and went at a pace that was helpful to us. We covered all we needed to know to get us started, as a small team, using MS Teams. She was also very helpful in the run up to the session, with check in calls and ensuring our platform was set up correctly. I would highly recommend Shelley to anyone wanting to learn to navigate their way around MS Teams.
Leigh Dowling – Innuous

Microsoft Teams One to One Training Session

Shelley was approachable, easy to work with, and agile with answering questions to apply the session to my specific needs

Melissa Marshall – Present Your Science

A course on Outlook had been on the top of my list when Shelley asked VA’s what they wanted to learn.

It was a real case of ‘so that’s how you do it’ or ‘I never knew that’. I have to say that I learnt so many great tips it has definitely improved the way I work in Outlook and my inbox is looking colourful and organised and I can’t wait to share this knowledge with my clients.

Jacqueline Leake – JLeake VA Services – Outlook

A great course with lots of examples and step by step instructions. I can now confidently create infographics and as a bonus, I learnt a lot of new PowerPoint functionality that will enhance all my PowerPoint work and save me so much time.

Jessica Bailey – Integral Resource

I really like Shelley’s courses. She has a clear and easy to follow teaching style. In ‘How to Create Fillable Forms’ I’ve learned about the functions of the Developer ribbon which will mean I’ll be able to create a bespoke Returns Form for a client who has an online shop

Freya Henderson – Virtual Office Orkney

Shelley was really clear in her teaching and went at a pace that was helpful to us. We covered all we needed to know to get us started, as a small team, using MS Teams. She was also very helpful in the run up to the session, with check in calls and ensuring our platform was set up correctly. I would highly recommend Shelley to anyone wanting to learn to navigate their way around MS Teams.

Sarah Clements – Inuous

Absolutely superb course, easy to follow and to refer back whilst putting it all into practice! I was unaware of the extent you can customise a presentation and it’s just made me want to know more – what’s next Shelley?

Denise Williams

I thought I had a pretty good grasp of Outlook until I did this course! In her videos, Shelley is clear and concise, and the language she uses is straightforward and jargon-free. Each module is broken down into manageable chunks, which helps keep your attention and means the course is easy to fit in around other commitments. I’ve created email templates and implemented rules that are already saving me time, and as all the other things I’ve learnt start to become second nature, the positive impact on my efficiency is fast becoming clear. This course has been incredibly beneficial and I would highly recommend it to anyone looking to strengthen their skills and boost productivity.

Pip Doleman VA

I thought I knew Powerpoint really well, but I wanted to specifically learn how to use Powerpoint to create better infographics, easily and quickly. Shelley explains everything in a very logical and clear way, so I understood everything the first time I heard it. The most useful thing I learnt was that Powerpoint can do so much more than I thought it could. By also using the short cuts that Shelley showed me I am much quicker than I have ever been and I thought I was already quick!

Susan Marot

Shelley Fishel of Tomorrow’s VA has a wealth of experience in Microsoft Office. I met her in person 2 years ago at the PA Show in London. I also saw her in action in a fab workshop and knew she was the whizz that everyone had told me she was. I have since bought a lifetime access to her HUB and all the courses in there are a MUST if you are a VA on a mission. The courses will give you confidence in all the Office 365 components and will catapult you to dizzy heights

Alex Hughes