As a VA you’re probably used to teleworking – or remote working from home. That has its advantages, of course. You avoid having to commute, you can be flexible with your hours and it is often a little easier to juggle family stuff.
But there’s also an unintentional downside of being a VA who works remotely – especially if you’ve been established for any length of time. Clients will expect you to be a teleworking superhero.
The Hybrid Way is Here to Stay
Companies and organisations have had the enforced experience of having their employees working remotely, away from the main office. And judging by how businesses are looking ahead, it’s never going to be the same as before.
Hybrid working is the future.
That means – at any time during the week – organisations will have some people in the office, some teleworking from home.
Managers’ original challenge was to ensure their employees had the computers and technical support they needed for remote working. The focus now is on how they make the hybrid model work – so their teams can communicate, collaborate and innovate effectively and efficiently.
They know they have to create and nurture the ‘social’ aspect of being in the office, wherever their people are.
Many organisations have turned to, or are turning to, Microsoft Teams as the way to keep their people talking. Most are still getting used to the platform and how it works. To them, it still feels a bit ‘new’.
But Here’s the Thing
Organisations will assume you, as a VA, are an expert in all things Microsoft – and that includes Microsoft Teams.
They will be looking to you, not just to support, but to lead.
As a VA, you may be asked to take care of tasks you may not even have thought of. Clients will be looking to you to respond with confidence. In their minds they’ll be thinking you know Microsoft, so you must know all about Teams.
Be Prepared for Some Big Asks
You could be asked to source technology solutions. Solutions such as ways for applications, software and hardware to keep buildings safe, improve collaboration, monitor people flow in buildings, manage desk bookings, manage and analyse data, or provide digital signposts.
You could be asked to turn reports into clear, punchy and dazzling PowerPoint presentations – or even share your expertise in putting together sharp presentations.
You could be asked to help organise and support teams and individuals – so they make the best use of what Microsoft has to offer.
Time to Keep Ahead of the Curve
It might seem like that is a lot to ask of a VA.
But these are challenging times. Organisations are not only having to work out the best ways for their teams to work and talk. They are also keen to deliver for clients and continue to attract new prospects and customers.
With their minds focused on maintaining the business, and thriving, leaders and managers will expect all hands on deck. Not just internally but with all their outsourcing and support.
This is the perfect time to get to grips with Microsoft Teams. The more you master it, the more valuable you will be to your clients.
In the teleworking world, where hybrid is the norm, it’s also a good idea to cover all your bases with Microsoft’s tools.
Are you a wizard with Word? Do you excel at Excel? Do your PowerPoint presentations pack a sharp and colourful punch? Is your overview of Outlook up to the mark?
If not, it might be time to invest in some reliable, flexible and time-saving online training. You can take individual courses from my range or cover all bases with the complete box set, known as The Hub (and also dubbed ‘The Full Monty’).
And it’s worth doing a little research into terms like teleworking, remote working and hybrid working. You’re going to be hearing more about them in the months and years ahead.